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Privacy Policy

Privacy Policy

Do we share any personal customer information with anyone?

We share your personal information only with few of our trusted partners including the payment gateway, order fulfilment and tracking partners. Sharing of this data is necessary in order to fulfil your order. Be assured that we will do our best to always protect your personal information.

What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, email address, billing, order history, feedback, about your visits to and use of nutristart.in (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation etc.)

Email /SMS (if applicable): We may send you emails or SMS about your order, our store, new products, and other updates.

CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@sportsol.in or mailing us at: Plot No-65, First Floor, Block-D, Hauz Khas, New Delhi-110016

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

PAYMENT & SECURITY

Is it safe to use my credit/debit card on Nutristart?
Nutristart has partnered with payment gateway providers that securely process your payment and have a high level of security measures implemented in their systems.

 

Does Nutristart store my credit or debit card information?
Please note that Nutristart.com does not store, process or have any access to your card details. It may be saved with our payment gateway partners based upon your consent given to them.

 

What is a Payment Gateway?
Payment Gateways are online payment processors who accept and validate Internet payments from the end customers in real-time. They provide a secure link between our website, various issuing institutions, acquiring Banks and the payment gateway providers.

 


What are the payment methods that we accept?
We accept Debit Cards, Credit Card, Netbanking, UPI, Payment Wallets. Card Network- Visa, MasterCard, AMEX, Rupay for online payments other than pay on delivery option.

 

What security measures do our partner payment gateways provide for processing digital payments?
We use India’s most popular and trusted payment gateways. They are PCI compliance and ISO certified. About PCI compliance: The Payment Card Industry Data Security Standard is a set of security standards designed to ensure that ALL companies that accept, process, store, or transmit credit card information maintain a secure environment. PCI audit rules are governed by the council which is run by VISA & Master Card.

 

What payment gateways has Nutristart partnered with?
Nutristart.com currently uses PayU and Paytm as the payment gateway partners. For more details on their contact details, privacy policy, security details or terms and conditions, we suggest directly going through their website.

 

Contact Us
Couldn’t find the information you need? Please Contact Us

 

 

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in India and your transaction is processed by a payment gateway located in India, then your personal information used in completing that transaction may be subject to disclosure under the Indian legislation. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: The Website may be linked to the website of third parties, affiliates, and business partners. We have no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. The inclusion of any link on the Website does not imply that We endorse the linked site. The user may use the links and these services at User’s own risk.

INFORMATION SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Any information that we collect and store that is personally identifiable is protected using appropriate means, and Nutristart is not responsible for any unauthorized access or use by third parties.

If you provide us with your credit card, net banking, UPI, mobile wallets or any other online payment information, the information is encrypted with the payment gateway providers only and not by us.

AGE OF CONSENT
By using this site, you represent that you are at least the age of majority, or that you are the age of majority you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company in future, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@sportsol.in